LightIO

Warranty & Return Policy

30-Day Money Back Guarantee:   The buyer can return the purchased merchandise and get a full refund within 30 days from the date the order is delivered by the post office. The returning cost will be given back to the credit card used by the customer.   To return, please include the order number from Google Checkout, detailed contact information, send an email to crm@lightio.com to tell the headquarter of the return, and send the package to the returning and service center listed in the About page. The credit will be given back to the credit card corresponding to the order number.     90-Day Free Exchange Policy:   If there is any problems found with the product due to workmanship or software bugs within 90 days the product is bought, the customer is entitled to change for a new one without the problems.     1 Year Warranty:   After 90 days, the customer can have the products repaired for only the cost of a part to be replaced. The labor is free.